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Lance Grant
Senior Vice President, Operations and IT ACE European Group
Lance Grant was appointed Senior Vice President, Operations and IT for the ACE European Group in April 2008. In his role he is responsible for the group’s Operational Performance, Processes, Delivery, Facilities and Procurement together with all aspects of Information and Technology.
Career Snapshot
Lance has extensive Insurance and Reinsurance Operational experience, starting his career at Alexander Howdens in 1983 within Marine Reinsurance Claims. He was heavily involved in the Operational Restructure within Aon M&E Reinsurance following their acquisition of Alexander Howden. He then supported the formation of Reinsurance Operations at Aon before being asked to run the Claims Division of Client Operation covering the Insurance and Reinsurance Companies.
From 2005 Lance was part of the team that first developed the Aon Client Operations Offshore programme. Following his leadership on the development of a Claims Operating Model, Aon was able to offer for the outsourcing of its segregated claims process. Lance was part of the vendor selection process that saw the ground breaking broking deal where Xchanging secured the contract to service the back office of Aon. Lance moved over to Xchanging supporting this integration for 18 months, continuing the growth of the broking offshore model.
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Education and Affiliations
In 2007 Lance completed the General Management Programme at Harvard Business School in the US, this is a highly intensive senior management programme which gives him additional expertise for his role at ACE.
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